We aim to create mutually beneficial and long-lasting relationships with our customers.
LyondellBasell’s Technology Services group may provide the following services to licensees in accordance with the Licensing Agreement:
Training
Prior to the start-up, highly experienced trainers at LyondellBasell's training centers (Ferrara, Brindisi, Italy; Bayport, Texas, United States; and Aubette, France) train licensees' experts on operations, quality control, maintenance, applications and safety. Computerized dynamic process simulators are available to enable licensees' personnel to train for start-up, steady state, grade-change and shutdown operations. Courses are tailored to fit the specific needs of the customer, not only with regard to content, but also accommodation, interpretation, transportation, visas, etc.
Start-up support and guarantee test runs
A start-up team comprised of LyondellBasell expert operators provide assistance during pre-commissioning and commissioning of the plant. After completion of the commissioning, LyondellBasell health, safety and environmental experts participate in a plant safety audit to verify the adherence to the safety design criteria, with special attention to health and environmental matters. The start-up team assists during the start-up in order to obtain a safe and reliable start-up and normally remain until the performance guarantee test runs have been finalized.
Technical support after start-up
While the full commercial operation of the plant soon becomes a routine business of the licensee, developments in the world of polyolefins will continue.
LyondellBasell shares safety information in order to further improve the safety standard of relevant technologies. In addition, in order to further benefit from LyondellBasell's technical knowledge and developments, licensees can enter into a Technical Support Agreement (TSA) with LyondellBasell, typically comprising the following elements:
- Delivery of the recent process and products improvements within the technical scope of the original License Agreement
- Further training sessions
- Optimisation of plant efficiency through technical assistance provided at the customer's site in all manufacturing areas by process trouble shooting, products customization, best practices recommendations, new catalysts implementation, revamping activities etc.
- Advice on maintenance and quality control procedures
- Products information exchange, which addresses new product development or adjustments to local markets
- Periodical technical exchange meetings with focus on licensee's issues
- Periodical seminars / conferences which focus on safety, best practice and breakthroughs in process and catalysts
Engineering services
If market conditions change and the capacity of the plant needs to be increased or a variation in the product grade slate needs to be made, LyondellBasell can assist in the engineering activities needed to upgrade the plant accordingly.
For further information, please contact us.