Operational excellence
Operational excellence
Operational excellence is our management system for delivering continuous improvement in safety, environmental responsibility and reliability across all our activities. Our GoalZERO approach aims for zero injuries, incidents and accidents. It guides how we work worldwide.
We hold ourselves to the highest standards across all of our teams, employees, and contractors. We:
- Are committed to the principles of Responsible Care and ISO 14001 while complying with applicable laws and permits
- Reduce emissions, waste and resource use
- Apply chemical management across the full product life cycle
- Conduct audits and collaborate with industry peers
- Operate stewardship programs focused on safety and environmental protection
- Run site-level safety committees to assess risk and drive action
- Deliver training that reinforces best practices
Our global certifications reflect our commitment to quality excellence, customer centricity and continual improvement. We:
- Are guided by our quality management system to drive ever-better performance
- Apply an outside-in perspective to meet or exceed customer and regulatory expectations
- Maintain certifications across quality, environmental health and safety, and information security management systems
- Meet product-specific and customer-specific certification standards
- Are certified under ISCC PLUS for traceability of recycled and renewable-based materials
At LyondellBasell, one of our priorities is maintaining the trust of our customers, vendors, and employees by managing the risks associated with cybersecurity. To that end, we have implemented comprehensive practices to minimize global cybersecurity threats that target the confidentiality, availability, and integrity of our data, operations, and infrastructure (the “Cybersecurity Program”). The program includes:
- Annual cybersecurity education for select employees and contractors on relevant policies and standards, and best practices both at work and at home
- Communication processes including how to identify, respond, and report threats or potential vulnerabilities
- An established program based on the MITRE ATT&CK framework for dealing with ransomware and other cybersecurity incidents
- Regular technical risk assessments and vulnerability assessments of our network, applications, and manufacturing facilities, using a combination of trusted suppliers and a dedicated objective team
- Mobile threat protection mechanisms and policies
- Business continuity plans that are well documented and tested regularly
- Disaster recovery plans that are well documented and tested at least annually
ISO 27001 Certification:
The LyondellBasell Cybersecurity Program is certified to the ISO 27001 standard for information security management, which covers key areas of management, technical and physical controls, legal, compliance and business continuity management.
Click here for our most recent ISO 27001 certification
Our commitment to GoalZERO guides the company’s approach to health, safety and environment-related matters.
We are committed to delivering quality products and services.
LYB prioritizes ensuring safe transport and handling of goods throughout the supply chain.
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